Shopping at RNW – COVID code

We are pleased to be re-opening our doors on Monday 15th June 2020 and welcoming you back!

In order to keep things safe for our hardworking staff and you, our wonderful customers, please follow the instructions below on your visit to the store during the COVID restrictions.

Temporary store opening hours from 15th-30th June are as follows:

Monday – Friday 10:00am-5:00pm

Saturday 9:30am-5:00pm

Sunday 11:30am-4:00pm


Before entering the shop:

🏃🏼‍♀️ only 1 person is allowed in the store for an appointment. If you have brought a friend/family member please ask them to wait in your car away from the shop.

🚫 please wait outside the shop (on markers) for a staff member to give you instructions.

🧦 Ensure you come to the shop wearing clean running socks (if you are trying on shoes).

🧼 sanitise your hands as directed on entering the shop and again before touching any products.

😷 we may wear visors, you are not required to wear a mask but you can if you wish. Please do not wear gloves you have used outside the store, fresh gloves can be provided if requested.

👕 please note the changing room is closed.

👂🏼 please listen to staff instructions at all times, we want you to enjoy your visit whilst keeping you and staff members safe.

gait analysis – a staff member will direct you to an appointment bench (use markers to position yourself), please note appointments are 30 minutes long.

👜 place coats and bags in the container at the end of the bench, place your shoes and phone in the tray under the bench.

🧼 re-sanitise your hands again once you have removed your items.

💳 contactless payment only – card or Apple pay.

🧹 our benches, equipment and products are thoroughly sanitised after each visit.

🤒 stay home is you are feeling sick or have a sick family member. Take care and get well soon.

📆 please note some customers will have booked appointments and these will take priority (even if they arrive after you)… If you would like to book an appointment you can do so by clicking HERE!

Thank you for reading and you support in making our store safe!