Privacy Policy

Privacy Policy 2018-05-21T19:03:40+00:00

We hope you enjoy using our website, safe in the knowledge that we are committed in protecting your privacy and security online.

We are committed to managing your personal information with great care and in accordance with the high standards required by new data protection regulations (GDPR), which will come into effect on 25th May 2018. As part of our commitment to taking care of your personal data and in-line with new data protection requirements, we have updated our Privacy Notice which can be found below.
In order to continue offering a high level of service at our events in store and online at Run North West we are committed to both complying with this and continuing to take care of your personal data. We promise to always treat your personal details with care and respect and to never to sell them to others for marketing purposes.

For full details about how we use and store your data, please read through our privacy policy below and if you have any questions please don’t hesitate to contact us at [email protected]

This Privacy Notice covers how we handle your data from this website and within our organisation. It does not include any website you have used to access this website or any website that you access from this website.

We are committed to protecting our customer privacy and take its responsibility regarding the security of customer information very seriously. We will be clear and transparent about the information we are collecting and what we will do with that information.

Where we have already been sending you what we believe to be beneficial information, for example, running event updates, along with other related information and new products from Run North West and we wish to continue to do so using Legitimate Interest.
You will always have the option to opt out or unsubscribe from such communications using the link present in each email.

This Privacy Policy below sets out the following:

  • What personal data we collect and process about you in connection with your relationship with us as a customer and through your use of our website, mobile applications and online services;
  • Where we obtain the data from;
  • What we do with that data;
  • How we store the data;
  • Who we transfer/disclose that data to;
  • How we deal with your data protection rights;
  • How we comply with the data protection rules.
Our Contact Details 2018-05-21T15:52:33+00:00

Please contact us if you have any other questions about our Privacy Policy by emailing us at
[email protected]

Changes to Privacy Policy 2018-05-21T15:51:38+00:00

Our Privacy Policy may change from time to time and any changes to the statement will be communicated to you by way of an e-mail or a notice on our website.

Legal 2018-05-21T15:50:07+00:00

We will keep and use your data in terms of any legal or regulatory requirements that we have and can use your data to protect our legal position, if legal action is required, including the recovery of any outstanding debts.

Our Standard Business Operations

  • To provide the products, services and any other responsibilities that we contract to do so with you
  • To provide you with information that you request from us
  • To confirm your identity as a natural living person
  • As part of our billing, payments and recovery processes
Crime Prevention 2018-05-21T15:49:47+00:00

We will share personal information with the relevant agencies and without notice, where we are requested to or suspect fraudulent activities, money laundering, terrorist related activities or where there is another legal requirement to do so.

Selling Your Data 2018-05-22T10:12:40+00:00

We do not sell or hire your data or customer lists to any third-party. We may engage a reputable and trusted third-party to contact you on our behalf, with areas that you have given us consent, it is part of our contractual agreement, is a legal requirement or there is clear Legitimate Interest between us.

These services may include sending you email, calling you by telephone, information through the post, customer service related communication, arranging deliveries etc. These third-parties will only receive and be authorised to use the minimal data required and contracted to not use your data for any other reason than that contracted for.

We may share your or disclose your data in the following circumstances:

  • If we buy, sell or merge any business or assets of that business and are required to share data as part of the buying, selling or merger agreement
  • If our website is acquired by a third-party, where data is transferred as part of the purchased assets
Our Commitment to You 2018-05-22T10:10:04+00:00

Run North West will only collect and use your personal data for the following purposes, to:

  • Fulfil your order(s) and race entries for health and safety purposes
  • Keep you up to date with the latest offers and trends (legitimate interest)
  • Help us to make our marketing more relevant to you and your interests
  • Improve our services
  • Meet our legal responsibilities

 

 

 

Updating Your Details 2018-05-22T10:11:50+00:00

If any of the information that you have provided to us when you enter an event changes, for example if you change your email address, please email us at [email protected] as this may prevent you from receiving vital pre race information and if you’ve changed your address your race number.

How Long Do We Keep Your Data For? 2018-05-22T10:09:22+00:00

We will keep your personal data for no longer than is necessary for the purpose(s) it was provided for and to meet our legal obligations. Further details of the periods for which we retain data are available on request.

The timescale for keeping your data will vary depending on the requirement. The criteria for this includes:

  • The reason we are using your data. We will keep the minimum amount of data required for that reason and for the timescale that that reason requires (E.G. in the event we stop organising a specific event)
  • Legal requirements and where a minimum timescale is set (E.G. Her Majesty’s Revenue and Customs (HMRC))
How We Keep Your Data Safe 2018-05-22T10:08:07+00:00

Run North West have appropriate organisational safeguards and security measures in place to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved. We encrypt your data and store it on secure servers hidden behind a firewall.

We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

In the unfortunate event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so.

Cookies Policy 2018-05-21T15:52:14+00:00
Your Data Protection and Privacy Rights 2018-05-22T10:17:51+00:00

There are various rights that you have as a UK natural living person (individual) under the GDPR. Below are the abbreviated ICO definitions and include:

  • The right to be informed – Individuals have the right to be informed about the collection and use of their personal data
  • The right of access – Individuals have the right to access their personal data and supplementary information
  • The right to rectification – Individuals have the right to have inaccurate personal data rectified, or completed if it is incomplete
  • The right to erasure – The right for individuals to have personal data erased. This is also known as ‘the right to be forgotten. Please note this right is not absolute and only applies in certain circumstances
  • The right to restrict processing – The right to request the restriction or suppression of their personal data. Please note this is not an absolute right and only applies in certain circumstances
  • The right to data portability – The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services
  • The right to object – Individuals have the right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling), direct marketing (including profiling) and processing for purposes of scientific/historical research and statistics

For more information please visit:

hhttps://ico.org.uk

Why Do We Need Your Data? 2018-05-22T10:06:52+00:00

We collect data to help operate our business and deliver our products and services to you.

We may also wish to notify you of event, activities, publication and services that may be of interest to you should you consent to receiving these from us when registering with Nifty Entries, which we deem legitimate interest.

We need your data when entering an event to ensure we can post race numbers and vital race information to you as well as to obtain the relevant health and safety information required when running a UKA Licensed race. In case of emergency or feeling unwell during the event our medical team will need to know your name and any medical conditions in order to treat you accordingly. Prior to an event we will need to send you health and safety and other relevant event information for the event you’re participating in.

Third-Parties Who Form Part of Our Event Team

We may engage a reputable third-party such as Nifty Entries to help us deliver the product or service we have contracted with you. E.G. A third-party delivery company may be used. They will receive the minimal data about you to complete their part of the delivery process and we contract with them that your data should not be used for any other reason.

E.G. Runners who have provided a mobile telephone number will receive both their official race time and position from Nifty Entries post race.

Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system. We may also provide copies of your information to our official event charities should you select to be contacted by them when registering for a Run North West event.

Personal Data That You Supply To Us 2018-05-22T10:02:44+00:00

Personal data means any information about an individual from which that person can be identified. It does not include anonymised data, where the identity and identifying information has been removed.

The following groups of personal data are collected:

The type of information we may collect about you includes:
Your name and address;
Your phone number and e-mail address;
Details about the services you specifically request;
Your gender and date of birth;
Whether or not you have a medical condition (although we do not usually ask what type of condition);
If you have entered a child/minor into our events we will hold details about the child/minor as well as the parent/guardian.

We will not collect or store any other sensitive information about you without your explicit consent

Financial Data includes information such as: payment card details and bank account.

Technical Data includes information such as: details of the device(s) you use to access our services, your internet protocol (IP) address, login data, your username and password, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of runners entering from a specific area. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

General Information 2018-05-22T09:59:17+00:00

Run North West (“Run North West”/”we”/”us”) is based on a thriving running community and partnership with our customers. This extends to the way we handle your personal information, working with our customers when it comes to their information privacy.

Here at Run North West we are committed to protecting your privacy online. You have control over the information we store about you and what types of information (if any) you would like to receive from us.

This Privacy Policy describes information that we collect about you; how we use and protect this information; and the choices you can make about how we use it.

Should you wish to obtain a copy of the personal data that we hold on you, please send an e-mail to [email protected]. As soon as we are satisfied as to your identity, we will send to you a copy of all the data that we hold concerning you.

If you have a complaint regarding any breach of the privacy policy below, please contact us at [email protected]. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you to inform you of the results of our review of your complaint.